Please read these Terms & Conditions carefully before using the 399d platform. All information regarding accounts, payments, bonuses, and Responsible Gaming is outlined here.
399d is a leading online gaming platform in Bangladesh. By using our services, you agree to abide by these Terms & Conditions. These terms exist to ensure every user enjoys a safe, fair, and enjoyable gaming experience. 399d is committed to full transparency — there are no hidden terms; everything is clearly stated here.
These Terms & Conditions may be updated at any time. We will post a notice on the platform when changes are made. We recommend checking this page regularly.
The following six principles form the foundation of the 399d Terms & Conditions
You must be at least 18 years old to open an account with 399d, and all information provided must be accurate. Each person is allowed only one account.
Transact safely using all approved payment methods, including Mobile Banking, Nagad, and Rocket. Every deposit and withdrawal is processed in accordance with 399d's payment policy.
All bonus offers on 399d are subject to specific terms and conditions. Bonuses cannot be withdrawn until the wagering requirements have been met.
Fraud, multiple accounts, bonus abuse, and any other dishonest activity are strictly prohibited. 399d reserves the right to terminate accounts in such cases.
Your personal data is stored and protected in accordance with 399d's Privacy Policy. It is never sold or shared with any third party.
399d is committed to Responsible Gaming. Users can set their own deposit limits and opt for self-exclusion whenever needed.
By using the 399d platform, you confirm that you have read, understood, and agreed to these Terms & Conditions in full. If you object to any of these terms, please refrain from using the service.
399d reserves the right to modify, add to, or remove any part of these Terms & Conditions at any time. Continued use of the platform after any changes constitutes your acceptance of the updated terms.
To register an account with 399d, the following eligibility requirements must be met:
399d may request identity verification documents from users at any time. You may be required to submit a National ID, passport, or driving license. 399d reserves the right to place a hold on withdrawals until verification is complete.
Payments on 399d are simple, fast, and secure. The table below outlines the available payment methods and their limits:
| Payment Methods | Minimum Deposit | Minimum Withdrawal | Processing Time |
|---|---|---|---|
| Mobile Banking | BDT 200 | BDT 500 | Instant / 30 Minutes |
| Nagad | BDT 200 | BDT 500 | Instant / 30 Minutes |
| Rocket | BDT 200 | BDT 500 | Instant / 1 Hour |
| Bank Transfer | BDT 1,000 | BDT 1,000 | 1–3 Business Days |
399d offers a range of bonuses and promotions for both new and existing members. Each bonus comes with its own terms and conditions that must be followed.
A bonus must be wagered a specified number of times before withdrawal (typically 20x–30x). The exact requirement is stated on each offer's page.
Bonuses must be used within a specified period after being claimed. Any unused bonus will be automatically forfeited once the validity period expires.
Some bonuses are restricted to specific games. For example, free spins awarded for slots cannot be used in Live Casino.
Multiple bonuses cannot be active at the same time. A new bonus can only be claimed once the current one has been completed or cancelled.
The following activities are strictly prohibited on the 399d platform:
If a user is found to be involved in any of the above activities, 399d reserves the right to permanently close the account and forfeit all balances without prior notice. Legal action may also be taken if necessary.
All content on the 399d platform — including logos, designs, software, game interfaces, text, and graphics — is the intellectual property of 399d or its respective licensors. Copying, republishing, or using any content for commercial purposes without prior permission is strictly prohibited.
399d strives to deliver the highest quality service. However, 399d will not be held liable in the following circumstances:
Users may close their account at any time. Contacting the support team will result in the account being closed within 24 hours. Any remaining balance should be withdrawn before closing the account.
In cases of rule violations, 399d may also suspend or permanently close an account on its own accord. The user will be notified by email and given the opportunity to appeal.
399d believes gaming is a form of entertainment, not a source of income. We encourage all users to play responsibly.
For any dispute or complaint, please contact the 399d support team first. Most issues are resolved within 48 hours; complex cases may take up to 7 business days.
If the matter is not resolved through support, it will be escalated for higher-level settlement. 399d's decision shall be final and binding in all dispute resolutions.
399d collects, stores, and processes your personal information solely for the purpose of providing its services. Your data is never sold or shared with third parties. To learn more, please see our Privacy Policy Read the page.
These Terms & Conditions are effective from January 2026. For any questions or feedback, please contact the 399d support team. Our support team is available 24/7, 7 days a week.
Answers to the Most Frequently Asked Questions
Once you have read the terms, register now and enjoy the best gaming experience in Bangladesh.